Where we ship to
Oshun provides worldwide free shipping
Our shipping partner is Bartolini.
Delivery costs and time.
• The Price is shown in € (euros). The applicable price is the one published on the Online Shop when Orders are sent by Customers.
• The Price is inclusive of VAT (22%) if the Products are shipped and delivered within the EU.
• The contribution requested by Oshun for shipping costs is specified separately from the Price, before the Customer sends the Order, and will be paid by the Customer added to the Price.
The order will be processed (unless otherwise specified in the product information sheet) in 48/60 hours, except for non-standard items, which may involve a 3-week delay. The order will be processed on the first business day (if the order is entered on a public holiday or over the weekend).
WITHIN THE EU
There are no additional costs or customs duties on products sold in countries within the EU. There will be no charges for customers upon delivery.
OUTSIDE THE EU
Shipments to destinations outside the EU may be subject to import duties or customs duties. These charges will be exclusively paid by the recipient, who is required to pay the due amount to the carrier or to the relative authorities.
Note: shipping to the US As mentioned above, products shipped to the US are subject to customs duties and import duties. Moreover, the US customs authorities require the recipient to provide a Social Security Number or a Non-US Citizen Import Number – CBP Customs Border Protection Assigned Number.
NO CUSTOMS CLEARANCE
To ensure the package is cleared through customs, the customer is required to provide all the necessary information and/or pay the relative duties. If the package is not cleared, it will be returned to our warehouse. For further information see our Returns Policy.
TRACKING YOUR ORDER
At the time of shipment, you will receive an e-mail with your Shipping Code. Warning: under Italian law, goods travel at the risk of the recipient. This is why it is important that the person authorised to collect is present at the time of delivery. By signing the receipt, you relieve the courier of any liability. Before signing the receipt, check the package to ensure it and the seals applied by Oshun are intact. Oshun is not responsible for any damage due to transport or theft.